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AmeriCorps Member Support Coordinator

Reports to: AmeriCorps Project Director


The Member Support Coordinator (MSC) for the AmeriCorps Education Initiative of Utah (AEIOU) supports school-based AmeriCorps members in Elementary and Secondary Programs throughout the state of Utah. The member coordinator will conduct site visits, provide support to members in program implementation, monitor services provided, and support members in accurate and timely submission of data collection for participating students. The member coordinator will also provide guidance to support AmeriCorps members in recruiting volunteers to do 1:1 tutoring or mentoring in the schools. Additionally, the member coordinator will assist members in completing and submitting accurate time sheets, including documenting their service hours. The Member Coordinator will report to the Program Director and work in concert with program staff to set goals, prepare training material and conduct pre-service and regional trainings.

Supervision Responsibilities

  • Support AmeriCorps members’ completion of hours
  • Ensure effective implementation of program at sites

Grant Monitoring/Data Collection Responsibilities

  • Collect data from sites - check for accuracy
  • Create quarterly progress reports to monitor achievement of performance measures

Human Resources Responsibilities

  • Support principals in their daily supervision of members
  • Monitor for prohibited activities or contract violations           

Member Training Responsibilities

  • Help with organizing and conducting pre-service training in mid-August
  • Support regional trainings throughout the year
  • Conduct individual training at sites as required


Elementary Program (EP) AmeriCorps members implement a 1:1 tutoring program for children in grades K-6 using the evidence-based STAR Reading tutoring program with the incorporation of dyad reading practices (Neurological Impress Method). AmeriCorps members recruit and train community volunteers that provide the 1:1 tutoring. The program is implemented primarily at Title I elementary schools. The tutoring program participant dosage is 30 minutes, twice a week for 30 weeks. AmeriCorps members are also trained to track student attendance and provide case management to identified chronically absent students to support higher levels of attendance, which will improve literacy and academic performance. AmeriCorps members provide resources for students and families, including tips for reading at home, addressing barriers to regular attendance, and incentives for completing individual goals. 


Secondary Program (SP) AmeriCorps members implement a 1:1 mentoring program for youth in grades 7-12. This is the smaller of the two programs. Program participants are identified by excessive school absence and low grades indicating risk of not graduating. Title I middle schools with low proficiency scores and high schools with high dropout rates are targeted. AmeriCorps members assigned to the SP will: (1) mentor student participants, supporting them towards on-time graduation and college preparedness; (2) engage parents in supporting on-time high school graduation behaviors and connect them to appropriate resources; and (3) recruit and train adult volunteers that will act as mentors. AmeriCorps members in the SP will be also trained to track student attendance and provide case management to identified chronically absent students to increase attendance, which--as research has shown--will improve academic performance and graduation rates. The program participant dosage is 30 hours of mentoring over a period of 30 weeks. Program participants will receive mentoring and support by an in-school peer or community volunteer. Students will be given incentives to complete individual goals.


  • Successful completion of AmeriCorps term of service is very strongly preferred but candidates with significant experience working directly with AmeriCorps members who have not completed their own AmeriCorps term of service may be considered.
  • Minimum 2 years experience working in schools.
  • Community Service experience.
  • High School diploma or equivalent.
  • Tutoring and/or mentoring experience with students.
  • High standards of professional ethics and conduct.
  • Working knowledge of IPT (personal online timesheet system).
  • Good public speaker; excellent written communication skills.
  • Strong skills in Microsoft Office/Google Suite productivity tools.


  • Understanding of school environments.
  • Problem solving skills – ability to work effectively with individuals and groups.
  • Organized/Attention to detail - ensure compliance with CNCS and UServe Utah rules and regulations, timely data collection and analysis to monitor implementation and use continuous improvement processes to refine program execution.
  • Action-Oriented - take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Interpersonal Savvy - relating openly and comfortably with diverse groups of people.
  • Drives Results - consistently achieving results, even under tough circumstances.
  • Adaptability - adapting approach and demeanor in real time to match the shifting demands of different situations.


  • Bachelor’s degree in education, social sciences, human services or a related field.


Wage: Competitive - based on experience and qualifications ($36,000 - $39,000) with competitive benefits package (health, dental, and 403B match of up to 10% after one year of employment)

Location: Headquarters are in Ogden, Utah but as this position involves visits throughout the state, working remotely will be a component of this job and candidate does not need to live in the Ogden area.

Hours: Full-time exempt. This position requires a moderate amount of overnight travel providing support to Principals and their AmeriCorps members throughout the state of Utah.

How to Apply: Send a cover letter and resume to Saren Loosli at

Closing Date: Friday July 26th at 5pm. Interviews held on July 31st and possibly August 2nd.

About United Way of Northern Utah: United Way of Northern Utah is a 501(c)(3) non-profit organization, which serves Weber, Box Elder, and Morgan counties. Its mission is to unite people and organizations to build a healthy, stable, and well-educated community where individuals, families, and neighborhoods thrive. Website: