Program Coordinator (AmeriCorps Student Success Program) - 2 Open Positions
Title: Program Coordinator (AmeriCorps Student Success Program)
Report To: Program Director (AmeriCorps Student Success Program)
United Way of Northern Utah Mission: We unite people and organizations to build healthy, stable, and well-educated communities where individuals, families, and neighborhoods thrive.
Summary of Work: United Way of Northern Utah (UWNU) plays a unique role in the community. Having worked with partners in nonprofit, government, and the private sector for decades, we take a community-wide lens in measuring and understanding the impact of our effort and how we can do more. The department of Collective Impact at UWNU aims to improve educational outcomes for students, break the cycle of intergenerational poverty and increase partner collaboration to create system-level change for long-term impact. With this in mind, we have co-created a Community School & AmeriCorps Student Success Program partnership with local school districts and other organizations to ensure children and families have the comprehensive support they need to succeed in school. As such, the primary function of the Program Coordinator (AmeriCorps Student Success Program) is to grow the scope, scale, and depth of the partnership, working with critical stakeholders in the process. This includes AmeriCorps members, students, families, principals, school support staff, district personnel, community partners, private sector partners, and more.
About the AmeriCorps Student Success Program: The AmeriCorps Student Success Program (SSP) provides caring mentors in schools to help students increase engagement and discover their strengths. To do this, AmeriCorps members work 1:1 with a caseload of students to help them increase attendance, improve academic abilities, ensure basic needs are met, and support social/emotional growth. They also provide AmeriCorps members with excellent training and support as they gain marketable skills and experience and prepare for a lifetime of meaningful contributions.
Key Responsibilities
Assist in the development and execution of on-boarding and off-boarding procedures of AmeriCorps members and member recruitment efforts.
Share accountability for data collections and information gathering with AmeriCorps members.
Coordinate regular meetings for AmeriCorps members and host sites.
Responsible for training program members and support in training host site staff to ensure they understand program goals, procedures, and compliance requirements.
Ensure timely communication amongst United Way of Northern Utah team members, AmeriCorps members, and host school site team members, and other entities, as designated.
Serve as the primary point of contact for AmeriCorps members assigned to the team member’s cohort.
Serve as primary point of contact for AmeriCorps member’s school supervisor who are assigned to team member’s cohort
Monitor AmeriCorps member’s data entry responsibilities/time tracking and offer assistance and guidance and accountability, as needed.
Foster a positive and inclusive environment that promotes academic achievement and personal growth
Assist in preparing regular progress reports for internal and external stakeholders.
Support evaluation efforts by collecting feedback and making recommendations for continuous improvement.
Participate in regular team meetings and contribute to strategic planning efforts.
Manage program calendars, records, files, and materials.
Support onboarding of new staff, interns, volunteers, or student workers, as needed.
Assist with grant compliance, processing, and policy creation/updates
Other duties as assigned
Required Competencies:
Team Player: Works well with others to achieve a shared goal, while also contributing to the team's success.
Collaborative: Understand the roles and contributions of all community sectors and mobilize resources (financial and human) through meaningful engagement.
Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely, and maintain high standards of quality in work.
Tech Proficiency: Comfort using digital tools such as Canva, Adobe, Microsoft 365, Google Suite, email platforms, and customer-relationship management tools; comfort and ability to learn the use of new technologies.
Written and Verbal Communication: Strong ability to communicate effectively with diverse stakeholders through emails, verbal conversations, reports, and presentations.
Relationship Building: Ability to engage, motivate, and maintain positive relationships with volunteers, community members, partners, and colleagues.
Adaptability to Change: Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well
Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
Action-oriented: Look for new solutions to old problems and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Mission-Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities.
Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment
Responsive: Ability to respond promptly, prioritize inquiries, and act as needs arise.
Required Qualifications:
Associate degree or higher
Minimum 2 years of project management experience
Demonstrated ability to manage several multi-faceted projects simultaneously with careful attention to detail
Documented community service/ volunteer experience
High standards of professional ethics and conduct
Submit to and pass a full background check as required by AmeriCorps, process to be completed before onboarding with UWNU.
Preferred Qualifications:
Bachelor's degree in a related field
Successful completion of an AmeriCorps term/ understanding of AmeriCorps federal programs
Experience working in schools (with teachers, administrators, and staff)
Experience with leading and managing teams (including teams of volunteers/ service members)
Compensation:
Wage: $19-$22 hourly
Benefits: A comprehensive benefits plan includes vacation, sick leave, holidays, health, dental, vision, disability, and life insurance, as well as a 403(b) match of up to 10% of your salary after 1 year of employment.
Location: Ogden, UT; Some state-wide travel may be required.
Hours: Full-Time, Non-exempt (40 hours per week). UWNU hours of operation are Monday-Friday 8:00am-5:00pm MST. Work hours are subject to change based on UWNU and/or site visits, events and activities happening in the community.
How to Apply: Send a cover letter AND resume to UWNU Hiring at hiring@uwnu.org. Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the Student Success Program Coordinator Hiring Committee.
Closing Date: July 22, 2025
NOTE: The statements in this position description are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of the person employed. Also, the statements do not establish a contract for employment and are subject to change at the discretion of the employer. If you have additional questions or concerns related to this position or job posting, please email Madeline Robles, Director of Human Resources, at mrobles@uwnu.org.
United Way of Northern Utah is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
