It’s 211 week! In celebration of 211 Day, community members and service providers across the region joined an information series to learn more about Utah’s evolving 211 system—an essential community resource that connects people to help, hope, and local services.
February 2:
We began the week by answering the most common question—“What is 211?”—and invited the community to attend in‑person information sessions to explore the full breadth of the service.
February 4:
Service providers, educators, faith leaders, counselors, health professionals, and others in outward‑facing roles were encouraged to attend. Many already knew 211, but this session focused on the new and improved system, new tools, and better ways to connect their clients to critical resources.
February 6:
Data day! Participants learned that local 211 agents made 6,788 referrals, with the top needs being:
- Housing
- Utility Assistance
- Food/Meals
- Transportation
- Legal, Consumer, and Public Safety
Attendees gained insights into emerging needs within their own communities and how 211 continues to adapt to meet them.
February 9:
We spotlighted the heart of 211—the compassionate, highly trained agents who answer every call and help individuals navigate challenging moments with dignity and care.
February 10:
Participants learned about the major improvements underway in Utah’s 211 system, including enhanced access, better resource navigation, and streamlined tools for both residents and service providers.
February 11 – 211 Day:
We wrapped up the celebration with a community riddle:
“I am a national service, you can call me anytime—what am I?”
The answer: 211! A fun moment that capped off a week centered on connection, awareness, and partnership.
This series not only marked the importance of 211 Day but helped strengthen the network of people and organizations committed to supporting Utahns in every circumstance.
